Successful leadership communications
You need to make a phone call. No doubt, you've thought about who you want to talk to, what you want to say, how you want to say it, and finally, you usually know the best time to call and the right number.
The point is that when you need to make a phone call, you plan - you would never just turn on your phone, hit some keys and then start randomly speaking. However, that's what you are in effect doing if you fail to think critically about all the ways in which you communicate.
Whether you're conducting a face-to-face executive meeting, a town hall, or an email, it's important to ask: What do I hope to accomplish? Am I communicating with the right person? Is my call to action clear? Am I presenting the information in a way that is appealing and memorable?
Effective leaders communicate effectively, and Jacqueline Moore believes that good communicators can take a lesson from journalists. If you think you have room to grow as communicator, you may be interested to read these tips from The CEO Refresher.
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